VCA Lancaster Animal Hospital

VCA Lancaster Animal Hospital is a veterinary clinic in Lancaster, Massachusetts, located at 456 High St Ext Suite A, Lancaster, MA 01523. The hospital treats dogs and cats and is part of the VCA network under Mars, Incorporated. Emergency services are listed as available.

Services

•Primary care for dogs and cats, including check-ups and general veterinary care
•Specialty care, including oncology and surgery
•Emergency care
•Preventive care plans through CareClub wellness plans
•Vaccinations
•Diagnostic testing such as fecal testing; some plans include blood work, heartworm testing, blood pressure checks, and x-rays
•Microchipping
•Spay/neuter (noted as an optional add-on in certain wellness plans)
•Dental cleanings (noted as an optional add-on in certain wellness plans)
•Online pharmacy and home delivery via the myVCA Online Store
•24/7 live chat via the myVCA app
•Urgent care (same- or next-day appointments at urgent care locations)
•Boarding care at select facilities associated with VCA hospitals

Pricing

No published pricing information is available.

People

Named leaders associated with VCA include Patty Wu (President), Aaron Belville (Vice President, P&O), and Dr. Julia Georgesen (Chief Medical Officer, DVM).

Reviews

Google reviews list a 4.5/5 rating from 203 reviews. Recent comments include positive notes about friendly veterinarians and technicians, alongside concerns about inconsistent provider continuity, long waits relative to appointment times, difficulty getting quotes or callbacks, and communication/follow-through issues. Some reviews also mention rude front-desk interactions and dissatisfaction with the cost and coverage of CareClub-style plans.

Reviews for VCA Lancaster Animal Hospital

Note: Showing the 5 most recent Google reviews out of 203 we track in total. Recent reviews may not be representative of overall sentiment.

Amber Lenehan

2 months ago

Dawn Haggie

awesome vets and techs. so friendly and ice always a pleasant experiences

Catherine Irvine

If I wasn't a member of their care club I would change vets. I've been bringing my 3 dogs here for the last 7+ years. At first it was great now there is zero consistency. A different doctor each time even when you request to stay with one provider. They make you come 15 minutes to your appointment so that you can wait 45min to be seen. I have called 5x over the last two weeks to get a quote for a sedated nail trim and each time "we're sending it to the doctor, oh they're off this week! We will send to another! Oh she's off today! In the manager I will personally deal with it!" And still no call back. Poor communication, poor follow through and you there's so much turn over that you don't see familiar faces to make you feel like you can trust them.

Laura Palleiro Suarez

David Guimond

5 months ago

Receptionists are very rude and unprofessional. The plans are very expensive and don't cover much. They're always seems to be an additional charge. I've had many dogs and many vets all through my 60 years of life. And this is one of the worst vets I've been to.