Pleasant Valley Animal Hospital

Pleasant Valley Animal Hospital is a veterinary clinic located at 21 Jackson St in Methuen, Massachusetts. Recent feedback includes both long-term clients and newer visitors, with comments ranging from caring, professional treatment to concerns about staff demeanor and the condition of the office. Dogs are specifically mentioned in multiple reviews.

Services

•Office visits for dogs
•Some diagnostic tests performed during the appointment with same-visit results for simple tests (as described by one reviewer)
•Tumor removal surgery (quoted for a dog in one review)
•Nail trim availability was sought by a reviewer (service availability not confirmed)

Pricing

No published pricing information is available; one reviewer described the office visit and a quoted tumor removal as cheaper than their previous veterinarian.

People

Dr. Marquox is mentioned by name in reviews; other comments refer generally to the clinic’s staff.

Reviews

Pleasant Valley Animal Hospital has a 3.2/5 Google rating from 18 reviews. Positive themes include efficient appointments, some testing completed on-site during the visit, and lower costs compared with another local veterinarian (per one reviewer), along with long-term clients describing respectful, kind care. Critical themes include reports of rude or unprofessional front-desk interactions, complaints about odor/cleanliness, and one account of being unable to be seen due to staff going to lunch despite concerning symptoms.

Reviews for Pleasant Valley Animal Hospital

Note: Showing the 5 most recent Google reviews out of 18 we track in total. Recent reviews may not be representative of overall sentiment.

Michael Kelly

2 years ago

I just started going here 6 months ago. I have had a couple appointments they have been efficient and were able to do some tests while I was there so i didn't have to wait days for results to simple tests. Their office visit was cheaper than seeing a tech at my previous vet. I got quoted for a tumor removal that was 1/3 the cost of my previous vet. I have two dog the other is starting next week and I am also going to be able to bring both dogs to the same appointment so my first dog can get re-evaluated for the surgery since the tumor is growing, and seems to be bother the dog now. I''ll update my review after the surgery.

David Garofalo

2 years ago

Place smells, staff is rude and swearing all the time. Was looking to bring my pup here but not with the staff's rude demeanor and how absolutely disgusting the office is.

Stephanie C.

3 years ago

Yikes, I wouldn't go in with my Rosie girl. The attitudes of the office staff just to see if there was a quick nail trim available and the smell of apathy was enough for me to keep on going on our walks. It's so sad that the neighborhood and streets on Jackson Street, other than the new M&T bank with grass and beautiful flowers, are so dirty and depressing. Anyone who wants to live a healthy lifestyle, walk in the fresh air and care for their dogs has to drive miles away to clean neighborhoods with caring neighbors and vets.

Movie- juiCe

3 years ago

DO NOT BRING YOUR PETS HERE. My dog is 15 this April so I've been with Pleasant Valley for a long time. Anyway, my dog had been lethargic not really eating, then one day I noticed some blood in his urine so I make the appointment. Next day I'm running around running a bit late so I call to let them know as I have done other times in the past. They tell me that everyone is going to lunch that the vet wouldn't be able to see him. EVERYONE is going to lunch??? Yes everyone.. Mind you, I've been coming here for the better part of 15 years. Now my dog is showing some pretty worrisome symptoms you'd think they'd be more than willing to help an animal in need. At least that's what I had assumed. Nope..not the case at all..I had to bring him to a 24 hour veterinary hospital hwere they took him almost immediately. So please if you care about the well being and future care of your pet please do NOT take them to Pleasant Valley Animal Hospital.

Jeanne Sandner

3 years ago

We have brought our dogs here for the past 25 years. They have always treated us and our dogs with respect. Dr. Marquox and his staff are very kind, caring and professional.