VCA Wakefield Animal Hospital

VCA Wakefield Animal Hospital is a veterinary clinic in Wakefield, Massachusetts, located at 60 Audubon Rd, Wakefield, MA 01880. It treats dogs and cats and offers primary and specialty care along with urgent and emergency services. The clinic also provides boarding, oncology services, preventive care plans, and an online pharmacy option.

Services

•Primary care, including check-ups and general veterinary care for dogs and cats
•Specialty care
•Emergency care
•Urgent care
•Boarding care
•Oncology services through VCA Pet CancerCare Centers
•Preventive care plans (CareClub memberships)
•Prescription refills and online pharmacy ordering (myVCA Online Store; fulfilled via Vetsource)
•24/7 live chat access via myVCA

Pricing

No published pricing information is available for this clinic.

People

Named leaders listed include Patty Wu (President, VCA Animal Hospitals), Dr. Julia Georgesen (Chief Medical Officer), and Aaron Belville (Vice President, P&O). Recent reviewer comments mention staff members Monica and Rochelle.

Reviews

Google reviews list a 4.6/5 rating from 611 reviews. Recent written comments frequently describe kind, attentive veterinary staff and good care, with specific praise for help with booking and medications. One recent review describes a negative front-desk interaction involving a receptionist named Monica and expresses concerns about reception and management, while other recent reviews describe the overall experience as very positive.

Reviews for VCA Wakefield Animal Hospital

Note: Showing the 5 most recent Google reviews out of 611 we track in total. Recent reviews may not be representative of overall sentiment.

Jessinia Molinari

1 month ago

Unfortunately, my family, friends, and I will all no longer be patients of VCA. The receptionist Monica was so rude to me, lied about being able to help me with a refund for a mistake made (she knew she could help and didn't want to), got even more upset and rude when the doctor said she had to give it to me after stating herself she couldn't, and all her coworkers apologized to me after my encounter and acknowledged everyone knows she has a nasty attitude when she stepped out. It is unfortunate that this is the environment fostered by the management at VCA, rather than letting go a team member everyone acknowledges is consistently rude to customers. I am not surprised though, as this is not my first bad experience with VCA reception and management. It's unfortunate because the veterinarians and vet techs are extremely kind, but not worth seeing when you have to interact with receptionists like Monica.

Timbomb

Very nice! The staff are very friendly and take great care of your pets. They care very deeply about your pets and give you pretty good accurate diagnosis of your pets. Plus with some cool pet products as well. I would recommend this vet for your pets.

Jessica McIntyre

Rochelle was an amazing person to have on your staff. She's smart, kind, and went above and beyond to assist me with booking, meds for my cat, and also assisted me with my bearded dragon to get in for a check up. Well done Rochelle and thank you for making my visit so wonderful!

Lisa Whyte

2 months ago

Always top notch care!

Layla Belbete

Everyone was so nice and my pet had an amazing treatment!