Heal Veterinary Clinic

Heal Veterinary Clinic is an independent veterinary clinic in Watertown, Massachusetts, located at 150 Belmont St. The clinic treats dogs and cats, and also mentions wildlife triage/intake support. Hours are Monday–Thursday 8 am–7 pm, Friday–Saturday 8 am–4 pm, with Sunday closed except by appointment.

Services

•Wellness care and vaccinations for dogs and cats
•Diagnostics
•Surgery
•Dentistry and dental work
•Urgent care
•Low-stress/gentle handling
•Visiting specialists and a referral network (specialty providers and referral hospitals)
•Therapeutic laser therapy
•Telemedicine (phone, FaceTime, Zoom, Google Meet)
•In-house pharmacy
•Online pharmacy with home-delivery medications
•Coordination for compounded medications
•After-hours care via Veterinary Emergency Group (VEG); additional emergency hospitals listed (including BluePearl and Angell)
•Wildlife triage/intake support

Pricing

No published pricing information is available for this clinic.

People

The practice owner listed is Dr. Amanda K. Leef, DVM. Recent reviews name Dr. Lauren Therriault, Dr. Kristie, and staff including Jess, Klare, Chelsea, Dani, Gouri, Heather, Jamila, and Leah.

Reviews

Heal Veterinary Clinic has a 4.8/5 Google rating from 238 reviews. Recent comments describe thorough appointments, clear explanations, strong communication by email, and a calm, gentle approach with cats; one detailed review highlights dental surgery care and follow-up calls. A smaller number of comments note dissatisfaction, including one review citing a lack of compassion and responsiveness for a sick dog.

Reviews for Heal Veterinary Clinic

Note: Showing the 5 most recent Google reviews out of 238 we track in total. Recent reviews may not be representative of overall sentiment.

Katie Smith

2 months ago

5/3/26: I want to update my review to let cat owners know that Dr. Lauren Therriault is a phenomenal veterinarian! She just performed a major dental surgery for advanced (stage 4) periodontal disease for my cat. I specifically asked for her to do the surgery since I was very impressed with her during the annual check-up. All of her UPenn training certainly shows! I also really appreciated that she called me prior to and after the surgery to review the procedure. She did not rush me at all, and all of my questions were answered. I really appreciated how long they kept him there after the surgery to ensure he recovered safely. It is so comforting to know that she took out all of the pus and inflammation so that he will no longer be in silent pain. He has recovered quickly and perfectly. And the appetite-stimulant is magical. I would also like to add that the front desk staff always responded promptly to my emails prior to and after the surgery. They were also very helpful and friendly by phone: Klare, Chelsea, Dani, Gouri, Heather, Jamila, and Leah. They also instantly send you your appointment confirmation as well as your medicine receipts by email. It is a very well-run business. Thank you very much Dr. Therriault and the staff! Previous review: I decided to use this vet clinic because it has the best reviews of the clinics in my area. I also chose it because the outside looks so modern, and it has both easy and free parking. Dr. Kristie is excellent. She did not rush me, and she explained everything in a way that was easily understandable. I loved that a technician transcribed everything that Dr. Kristie said to me. It was then emailed to me. I also appreciate that the owner can stay with his/her pet during the exam. Dr. Kristie was clear about the price range of tests, and did not try to make me feel guilty if I did not do all of the tests. It is an extremely well organized, efficient and thorough clinic. Their email communication is impressive. I was so glad that Dr. Kristie was able to brush out his mats! I met with Jess today, who is one of the vet technicians. She is awesome! She was so calm, kind, knowledgeable, efficient and thorough. I did not feel rushed at all with her. She was also so patient and gentle with my cat. Shortly after my appointment, I received a very thorough email from Jess with everything that we discussed in the appointment. I had a couple of questions that I emailed after my appointment, and she responded to them so quickly and thoroughly! I highly recommend her! Thank you, Jess!

Joanne Dillman

2 months ago

MAC TD

3 months ago

Lack of compassion and responsiveness for a sick dog. I would not recommend.

Locally Kait

4 months ago

Recently started taking my senior cat to Heal because it’s so close to my house. They are so kind and responsive. The last time we went my cat LOVED the chaise lounge they had in the appointment room. They really listen and let you take lead about decisions.

Celeste Lek

4 months ago

Been coming here for 5 years. I live 30 miles away and i still come here.