Banfield Pet Hospital

Banfield Pet Hospital in Westwood, Massachusetts is located at 271 University Ave, Westwood, MA 02090 and treats dogs and cats. The clinic is part of Mars, Incorporated (Mars Veterinary Health). Care offerings include preventive services, diagnostics and imaging, surgery, and dental care, with Pet Chat available 24/7 via web/app with a credentialed veterinary tech.

Services

•Preventive and wellness care, including comprehensive wellness exams
•Dog and cat vaccinations
•Flea, tick, and heartworm prevention
•Microchipping
•Illness visits for common concerns (vomiting, diarrhea, allergies, appetite changes, lumps, limping)
•Diagnostic testing, including blood panels (CBC and chemistry panels); in-house lab testing is available at many hospitals
•Digital imaging and radiography, including dental X-rays and imaging consultations
•Surgery, including spay/neuter, orthopedic and soft tissue surgery, mass removal, fracture repair, hernia correction
•Anesthesia and anesthesia monitoring
•Dental cleaning (ultrasonic cleaning, polishing, scaling above and below the gumline)
•Dental surgery, including tooth extractions
•Pet Chat: 24/7 access to a credentialed veterinary tech (via web/app)
•Does not advertise in-house emergency services; out-of-hours guidance directs urgent cases to an emergency veterinarian

Pricing

No published pricing information is available for this clinic.

People

Named leaders listed include Jeff Ellison, Alea Harrison (DVM), David Sturrus, Andrea Sinnott, Nona Scheumack, and Morgan Taylor-Rakocevic (VMD). Recent reviews mention staff members Olivia, Taylor, Amy, Jenni, Bianca, and Dr. Martin.

Reviews

Banfield Pet Hospital has a 4.1/5 Google rating from 193 reviews. Recent comments include praise for friendly, knowledgeable staff and a professional medical team, including reassurance during illness visits and discussion of diagnosis and treatment options. One reviewer raised concerns about the timing and number of vaccines offered around a post-surgical period and described the experience as focused on additional charges, while other reviewers described positive experiences with staff support and communication.

Reviews for Banfield Pet Hospital

Note: Showing the 5 most recent Google reviews out of 193 we track in total. Recent reviews may not be representative of overall sentiment.

Patricia Murphy

1 month ago

Staff is amazing!

Taina Medina

My 5 pound dog just got snipped and the day I went to pick him up they said he’s due for a couple vaccines. He literally just got surgery! And my naive-self agreed when I shouldn’t have bc he’s small and doesn’t need that much vaccinations. A week later I went back for a follow up and they wanted to do a couple more vaccines (Lyme disease bc he had a tick) the day after he’s vomiting. If something happens to him again they’re going to be held responsible. I’m not going back, they just want to get more money from me with all the vaccines that he doesn’t even need.

kerrie ciavattone

This is an updated review to add to this one. I just want to say this place is great i woyld be lost without them lol first puppy so paranoid! I wanna say especially Oliva she has help me tremendously this last week with kingsley. She is so knowledgeable and patient most of all kind and helpful.also want to say Taylor who answers my crazy paranoid calls. She is so awesome and very helpful! Always pleasant!! I just want to say thank ypu to all!!This place is incredible, I bring my puppy Kingsley whos 8mths there. They have been so patient with him and me lol he's been going there since I brought him home January and I am a neurotic person when it comes to him lol they are so friendly and knowledgeable from front desk to the techs and Dr's. Amy is incredible with him and so helpful and sweet! Jenni is also incredible and has helped me calm down! Bianca is amazing! Dr Martin is awesome!! I feel so comfortable leaving Kingsley there. There are other techs i deal with alot and I apologize I can't remember everyone's name! I just want to say thank you thank you thank you I appreciate everything you all do!!

Connie Davis

2 months ago

Dan

I brought my cat stormy in for a illness visit and the medical team was very professional and told me what the diagnosis was. I was very worried and was crying because im worried about my buddy stormy. They assured me that everything else is normal except for his stomach and gastrointestinal tract. They gave me medicine for him and im hoping this helps if not I was approved for the care credit card to pay for procedures to figure out what's going on to get to the bottom of this. The front Desk staff were exceptional and super professional which made me feel better and less sad. I want my buddy to get better. Thank you bandfield for being here for me during this difficult time. It's hard to have a 12 1/2 year old cat and have to give him medicine. Thank you for providing a diagnosis and treatment options. Once I get the care credit card I might want to do X rays and go to urgent care for ultra sound. You guys are the best!