VCA Abbott Animal Hospital

VCA Abbott Animal Hospital is a VCA Animal Hospitals clinic in Worcester, Massachusetts, located at 21 Mountain St E, Worcester, MA 01606. The hospital provides care for dogs and cats, with services that include routine primary care as well as urgent and emergency care. It also offers referrals to specialists and services like diagnostics, imaging, and dental care.

Services

•Primary care visits including check-ups, sick visits, and rechecks
•Preventive care plans through CareClub memberships
•Vaccinations
•Diagnostic testing such as blood work, fecal testing, heartworm testing, and FeLV/FIV testing
•Imaging including X-rays (plan-dependent)
•Microchipping
•Spay/neuter and dental cleanings (listed as optional add-ons in CareClub)
•Urgent care
•Emergency and critical care
•Specialty care via referral to specialists
•Oncology/cancer care through VCA Pet CancerCare Centers
•Boarding care
•24/7 live chat support via myVCA
•Exotic pets: reviews mention rabbit care with “Dr. C,” and one review notes ferret visits may be limited to a basic exam with referral to a specialist hospital

Pricing

No published pricing is listed; review comments suggest pricing is above average.

People

Named leaders and clinicians mentioned include Patty Wu (President, VCA Animal Hospitals), Aaron Belville (Vice President, P&O), Dr. Julia Georgesen (Chief Medical Officer), and “Dr. C” (mentioned in reviews).

Reviews

Google reviews show a 4.5/5 rating from 560 reviews. Commonly mentioned themes include friendly, helpful staff and doctors who are thorough and explain options, with pricing discussed before treatment. Critical comments include concerns about affordability, a complaint about a rude billing interaction, and one reviewer’s experience that ferret care may lead to referral without a diagnosis beyond a basic exam.

Reviews for VCA Abbott Animal Hospital

Note: Showing the 5 most recent Google reviews out of 560 we track in total. Recent reviews may not be representative of overall sentiment.

Lee Lee

1 month ago

Thank you to all the doctors that helped me with midnight. He is doing better!

Merari Alvarado

2 months ago

Dr are great but is not affordable. Ridiculously expensive

P

For ferret owners: VCA cannot diagnose or treat beyond a basic exam and will refer you to a specialist hospital. This was never mentioned before my appointment, and it was a waste of time and money. The vet was friendly, but the billing manager was awful. She became rude and impatient when I asked to have the exam fee waived after I had already payed in full. She went out of her way to misinterpret everything I said and was not only ignorant but just bitter. I’m now left paying a large sum for two exams with no diagnosis and a longer delay in getting treatment. If you have a ferret, go straight to a specialist and avoid the mistake I made.

Julie

I highly recommend Dr. C as an exotic pet Veteranarian. She helped my bunnies thrive and I am grateful for her expertise. She handled my bunnies with empathy, great knowledge, effective treatment planning, and connected with my bunny in the most perfect way. Appointments were handled to accommodate when necessary. There is teamwork, structure, and a great vet, Dr.C. Based off of my experience at this VCA franchise with the front end and Dr.C, I highly recommend VCA.

John Bomba

Staff are friendly and helpful. Doctors are thorough and take the time to explain things. They give prices and options before treatment. Is usually busy, call and make an appointment.