Worcester Cat Hospital & Bird Clinic

Worcester Cat Hospital & Bird Clinic is a veterinary clinic located at 347 Park Ave, Worcester, MA 01610. The clinic does not advertise in-house emergency services. Opening hours are not listed.

Services

•Veterinary care for cats (mentioned in reviews)
•Veterinary care for rabbits (mentioned in reviews)
•Bird-related veterinary care (indicated by the clinic name)
•Vaccinations (mentioned in reviews)
•Bloodwork/diagnostic testing (mentioned in reviews)

Pricing

No published pricing information is available for this clinic.

People

Dr. O’Leary is mentioned by name in a recent review.

Reviews

Google reviews list a 4.2/5 rating from 84 reviews. Positive feedback includes a veterinarian calling promptly to discuss concerns, taking time to research treatment recommendations, and a sense of careful attention to pet safety. Critical feedback describes administrative and communication problems, including recordkeeping errors, concerns about vaccination accuracy, unexpected charges, delays in receiving results, and frustration about not speaking directly with the veterinarian.

Reviews for Worcester Cat Hospital & Bird Clinic

Note: Showing the 5 most recent Google reviews out of 84 we track in total. Recent reviews may not be representative of overall sentiment.

Sean Doherty

1 year ago

Jake Nadreau

1 year ago

Have been taking our rabbit here for 3 years. One year our rabbit was taken to the emergency vet near our house, as it was closer than here. The emergency vet (not this place) misdiagnosed our rabbits emergency not once, but twice. When Worcester cat and bird received his records from the emergency appointment, we got an immediate call from Dr. O'Leary with some concerns on the diagnosis and treatment plan. She was clear with us about her concerns and told us she would call back in a bit with some additional info. It's clear she took a good deal of time to research and back up her recommendations for treatment when she called back. We felt then and still feel now that this place has our pets safety and best care in mind. I am reading some of these reviews about people being turned away and having bad interactions. Seems like they are all based in people not following proper guidance or being annoyed that they can't be seen urgently....relax. They are punching above their weight class as is, and have always been super respectful with us. We recommend this place to all of our friends with rabbits!

Milo Vantine

1 year ago

c. morris

2 years ago

hate to update a previously positive review, but please. if you love your pets, stay away from here!! over the past couple years, they have vaccinated one of my cats twice in one day, but didn’t vaccinate the other (even though my two cats couldn’t be more different and they BOTH needed vaccines), and didn’t reimburse me in any way. they shaved my other cat’s tail AND neck for critical bloodwork (? it’s been over a month and i haven’t even received the results yet) and gave her razor burn… they also had her information stored incorrectly in two separate files so they mislabeled her as a senior cat and charged me handsomely for critical preventative care she doesn’t even need yet. for my second cat, they charged me for medicine i didn’t ask for and he literally doesn’t even need it!! all this was corroborated by a staff member. also, i never even got to talk to the actual veterinarian! this is not the type of place to work with you when they are making mistakes. they communicate POORLY. i say “they” but honestly, i feel really bad for the technicians / staff. they work so hard, and they’re all so kind. but the veterinarian really drops the ball. based off other reviews, i can see she doesn’t take criticism well so goodness knows how this will go… i hate hate hate to leave a review like this, but if you truly care for animals, get organized and leave the ego out of it. i’ll never, EVER bring my cats here again. and after reading some of the other bad reviews here… i’m shocked this place is still practicing. money down the drain. i feel taken advantage of as someone who just wants the best for my pets. don’t let this happen to you. sure, they may have some good reviews but this place is disorganized! the next time they drop the ball, it could mean something devastating for your beloved pet. is it worth the risk?

Sylvia Penalver

2 years ago