Somerville Veterinary Center

Somerville Veterinary Center is a veterinary clinic located at 314 Highland Ave, Somerville, MA 02143. The clinic has a 4.1/5 Google rating from 232 reviews. Ownership status is not identified.

Services

•General veterinary visits, including annual checkups
•Evaluation of lumps/masses (as described by reviewers)
•Care for paw/limb concerns (as described by reviewers)
•Treatment recommendations with discussion of options (as described by reviewers)

Pricing

No published pricing information is available; some reviewers describe rates as above average.

People

No veterinarians or staff members are named in the available information.

Reviews

Somerville Veterinary Center is rated 4.1/5 on Google with 232 reviews. Recent feedback includes positive comments about staff recognition of pets by name and walking clients through care options. Critical reviews mention difficulties getting return phone calls or follow-up information, dissatisfaction with customer service and appointment policies, concerns about how a long-standing lump was handled over time, and perceptions that pricing has risen.

Reviews for Somerville Veterinary Center

Note: Showing the 5 most recent Google reviews out of 232 we track in total. Recent reviews may not be representative of overall sentiment.

Laura Saunders

6 months ago

I am so sorry that I brought my pet here. My dog has had a lump on her hip for about 2 years and we asked the vet about it repeatedly. Initially they told us it was fatty tissue and not to worry. However, it kept getting larger so we brought her back— my son brought her in specifically for that reason and they sent him away and didn’t charge us because they said they had already looked at it. Later, I brought her in because she hurt her paw. At the end of the visit, the doctor asked if I had any questions so I told him the lump on her hip seemed to be getting bigger— to which he responded “I don’t know why it wouldn’t.” At her last annual checkup, they suddenly changed their minds and told us that it could be malignant and that “we” might have waited too long and it might not be possible to do surgery because “we” let it get so big. I am so upset. I am so sorry I ever brought Penny there and I would not recommend this vet to anyone. It honestly feels like a case of malpractice.

Khileigh OLeary

8 months ago

This place has gone down hill so bad. Called back to talk to the vet who left a message and never once heard back from them or anyone with information regarding our dog, you should NEVER have to call daily or have to call multiple times especially when the Vet leaves a voicemail with possible concerning issues. After 5 days of not hearing back we have officially had it with this vet and have transferred our dogs out of this practice. Completely unprofessional.

debora davila

8 months ago

I have been going to Somerville Vet for approx 15 years for my 3 dogs over the years. Today I had an appointment but was 3 minutes over their 10 minute 'late' window. When I arrived they told me I would need to reschedule. They also told me they had called my home land line. I asked them wouldn't it have been more logical to call the cell phone since I was in the car trying to find parking. She responded by confirming she had both numbers. I agree that this vet clinic is expensive and has gotten more expensive over the years. However, this now coupled with a complete lack of customer service for long standing clients no less is unacceptable. I have promptly made an appointment with another vet closer to me who I will use going forward. In short they lost a client. They probably don't care but for the record such a rigid approach to servicing clients shows a complete lack of empathy, personalization, and just plain common sense. I would not recommend this vet clinic due to their expensive rates and complete lack of good customer service.

Victoria Sidoti

10 months ago

They take amazing care of my crazy little dog. They know him by name and they've always given me thoughtful recommendations for him and they walk through all my options. Such wonderful staff here! I love them so much! :)

Jacob Schuler

1 year ago